Key Account Executive (China/Japan)

Develop and plan the growth of Key Accounts according to department objectives.

Seek out and expand the customer network based on assigned targets.

Build and maintain strong relationships with customers.

Visit customer factory sites whenever necessary to understand services and provide the best support.

Propose, update and strengthen policies and relationships with current Key Accounts.

Coordinate with departments and branches through the Functional Director and Key Account Manager to execute the plan.

Execute and implement customer development activities.

Attend department meetings to devise specific action plans.

Address arising issues in customer maintenance and development activities.

Assist the Sales & Customer Service department in consulting, negotiating and handling issues during the job execution.

Report periodic evaluations of customer development activities to ensure progress according to targets.

Propose collaboration programs and improvement measures to the Head of Department to enhance the effectiveness of customer development activities.

Participate in evaluating the current state of processes, regulations and service standards to propose improvement solutions.

Suggest to the Head of Department the creation of new or the improvement of existing processes/SOPs.

Implement the application of service improvements.

Report implementation results to the department.

Implement the Code of Conduct within the department.

Participate in and contribute ideas for organizing programs (travel, year-end party, Family Day, Sharing Book, Golden Bell Challenge, exercise sessions…).

Propose new programs and initiatives.

Bachelor's degree in International Trade/Economics or related field.

At least 2 years of experience in a similar position.

Have experience in the forwarding industry.

Prefer candidates with specialized knowledge in logistics.

Have experience in sales and marketing.

Have experience in international trade negotiations and transactions.

Proficient in Chinese/Japanese.

Communication, analytical, problem-solving and logical thinking skills.

Proactive, positive and flexible.

Competitive base salary: Negotiable

Fully enjoy all statutory benefits under the law (Social insurance, Health insurance, Unemployment insurance, annual leave, public holidays…).

Attractive welfare policies: Salary increase every 6 months, 13th-month salary, holiday bonuses, domestic and international travel opportunities, lunch support, travel expenses…

Professional working environment with ample development opportunities, accompanied by friendly and cheerful colleagues.

Participation in advanced training courses to enhance professional skills and practical visits to ports, airports and warehouses.