Hotline: 1900986813
  • LEADING COMPREHENSIVE LOGISTICS SOLUTION<br>IN VIETNAM

Customer Service Staff

Customer Service Staff
What you do
  • Pricing : Check prices with Shipping Lines and quotes for Sale
  • Booking with Shipping Line
  • Notify the plan to ship and send the SI to the OPs to receive and make the goods at the Port
  • Issue documents (HAWB/ Manifest/ SI...), submit manifest to the shipping line (if any).
  • Track and update shipment information, ETD/ETA to customers/agents.
  • Issue debit notes to customers/offer payment to shipping lines.
  • Support and advise customers on the process, handle arising problems.
What you need
  • Graduated from college or higher majoring in import and export, shipping, foreign trade, etc. & related majors; Knowledge of import and export, incoterm (required)
  • Have three or more years of experience in a similar position
  • Love and have a serious orientation about the logistics profession, desire to promote and develop in terms of position and income. 
  • Good communication, negotiation, and customer persuasion skills.
  • Sharp and proactive working mindset, aiming for work efficiency
What you get
  • Hard salary: Deal
  • Fully enjoy the benefits prescribed by the Law (social insurance, health insurance, unemployment insurance, leave, public holidays, etc.). 
  • Good remuneration: salary increase once every 6 months, 13th month salary, Tet bonuses, domestic and foreign travel, lunch support, per diem allowance... 
  • Professional working environment, many development opportunities, happy and friendly colleagues 
  • Participate in training courses to improve professional qualifications and field trips at ports, airports and warehouses